Shipping & Delivery

We strive to deliver all orders as fast as we can, and once it has been shipped, you will receive a confirmation email that included tracking number and link. 

Normally, all orders will be shipped in 2-3 business days after placing your order. Delivery might be delayed if it met the following situations, inclement weather, package congestion, etc.

We ship worldwide via Fedex. Deliveries are made between 9 AM-5 PM HKT (Monday-Friday)

*Please note that some services may not be available in all regions. Provide address at point of checkout to see available shipping services.

If you have not received any updates after 5 business days, please send an email to eshop@d-mop.com and we will be happy to assist you and provide any necessary help.

Shipping Methods

Country/Region Shipping Costs Courier Transit Time
Hong Kong SAR/ Macau SAR free shipping on orders over HK$500
HK$32 on other orders
SF express, in-store pickup (free) 3-4 days
Mainland China & Taiwan free shipping on orders over HK$1000
HK$100 on other orders
SF express 4-5 days
South Korea, Japan, Singapore,
Thailand, Vietnam, Malaysia, Philippines
free shipping on orders over HK$1500
HK$150 on other orders
Fedex 4-5 days
USA, Canada, United Kingdom,
Australia, New Zealand
free shipping on orders over HK$3000
HK$300 on other orders
Fedex 6-7 days
Europe Group A:
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Romania
free shipping on orders over HK$3000
HK$300 on other orders
Fedex 6-7 days
Europe Group B:
All other European countries
free shipping on orders over HK$3000
HK$300 on other orders
Fedex 6-7 days
International Group A:
Argentina, Bahamas, Barbados, Belize, Brazil, Cayman Islands, Chile, El Salvador, Grenada, Guyana, Iceland, Morocco, Saint Lucia, Mexico
free shipping on orders over HK$5000
HK$500 on other orders
Fedex 6-7 days
International Group B:
Israel.
free shipping on orders over HK$5000
HK$500 on other orders
Fedex 6-7 days